If you help people affected by war and find that requests exceed the help available, this article offers a way to consider the limits of your role. A fictional aid distribution point provides examples of communicating uncertainty, handing over a request, respecting a recipient's privacy, and ending agreed work. It also considers the organisation's responsibility for the conditions in which people help. You do not need to revisit your most distressing experience, prove your usefulness, or share anything personal. You can choose one section, skip the practical prompts, or return later. The article cannot decide how to act at a particular dangerous post or replace relevant procedures. Its purpose is to clarify what you can actually promise and which unmet needs still require attention.