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R28 · Article guide

After a broken promise: rebuilding the grounds for trust

Clarify the undertaking and distinguish apology and a new plan from performance. Observation should concern the relevant area and account for conditions. One success does not guarantee overall future dependability; continuation is voluntary.

Questions explored

Is a new assurance sufficient after a breach?

It may clarify a plan but is not performance. Seek grounds relevant to today’s choice, or decline.

Does elapsed time prove dependability?

Not by itself. Comparable opportunities and what was actually observed matter.

Is another chance required for a test?

No. A person may decline continuation and a new risk for testing. Existing shared responsibilities need separate consideration.

Key distinctions

A new promise and performed action provide different information. (United Wisdom evidence distinction)

Success under easier conditions proves no dependability of every former arrangement. (United Wisdom bounded observation)

Calendar time without opportunities for action proves no change. (United Wisdom practical reasoning)

The primary laboratory source distinguishes recovery after breaches with and without deception. (Schweitzer, Hershey, Bradlow 2006, abstract only)

Trollope’s novel distinguishes a promise, a friendly response, and limits of influence. (Trollope chapters I and XV plus author questions)

Limits of interpretation

  • Editorial fictional scenes and voluntary practice; no lie diagnosis.
  • Research scope is the abstract and opening, not complete methods; no numerical trust scale.
  • No guaranteed recovery, timetable, or compulsory number of attempts.
  • No testing under danger or coercion; legal obligations and shared matters need separate assessment.

Sources

  • The Warden — Anthony Trollope

    Selected chapter I personal gift/promise and successor boundary, and chapter XV newspaper conversation; both short narrator excerpts checked with surrounding passages

    Source use: UNKNOWN

  • Promises and lies: Restoring violated trust — Maurice E. Schweitzer, John C. Hershey, and Eric T. Bradlow

    Actual textual reading of abstract and opening; selected distinction between untrustworthy behavior and deception. No complete methods, sample-size, or visual-PDF inspection claim.

    Source use: UNKNOWN